![]() If your item is NOT personalised: If already received, repackage the item up and send it back to us at the stated returns address within 6 0 days of receiving the item and let us know that you want to cancel your order and return the product (we recommend you use a signed-for delivery service with proof of postage as we cannot take responsibility for items lost in the post). To avoid disappointment, please check whether an item is cancelable or non-cancelable before ordering. This includes anything that’s made to your specific requirements, is personalised or otherwise can't be resold due to a bespoke element, Perishable products (like food or flowers), or Personal items sold with a hygiene seal (like cosmetics or underwear) where the seal is broken. If your item is personalised or Perishable: Unfortunately we are unable to accept returns or cancellations for these items. (Note dispatch times on each product page as these can vary per product) Order Totalĭeliveries outside of Europe usually arrive within 10-14 days of dispatch. Note: We are unable to dispatch personalised items internationally at this time. You will not have to pay any fee on receipt of your order.įor orders OVER £150, VAT will be removed from your order, and this will need to be paid on receipt of your order to DPD. Order Totalĭeliveries to the Republic of Ireland usually arrive within 2-3 Days.įor orders UNDER £150, you will be charged your country's VAT rate at the checkout. (Delivers Mon-Fri) Order TotalĭPD Saturday Delivery - Deliveries within Mainland UK arrive on the following Saturday. ![]() NI, IoM, Jersey, Guernsey) Order TotalĭPD Next Day Delivery - Deliveries within Mainland UK arrive on the next Business Day. Royal Mail Express Tracked Delivery - Deliveries within the UK usually arrive within 1-2 days of dispatch. Royal Mail Tracked Delivery - Deliveries within the UK usually arrive within 2-3 days of dispatch.
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